Data We Access, Collect, Use, and Share.

1. Types of Data:

Personal Data:

Contact Information: Names, email addresses, phone numbers for communication purposes.
Account Information: Usernames, passwords (hashed), and profile information for account management.
What We Do Not Collect: We do not collect payment card numbers, bank account details, or any other financial account information. Gigawrks is a communications platform — it does not process payments or transfer funds.

Sensitive Data:

Location Data: For enhancing video call quality and providing location-based services.
Communication Content: Text, voice, and video data during calls or messages.

Usage Data:

Device Information: Device type, OS version, and unique device identifiers to optimize service delivery.
Interaction Data: How you use our services, including call logs and streaming history.

2. How We Use Your Data:

Communications:

To facilitate text, voice, and video communication, ensuring secure and efficient interactions.

Safety & Integrity:

To detect, investigate, and act on violations of our Terms of Service — including human trafficking, child sexual abuse and exploitation, harassment, and abuse — to respond to reports from users, and to meet our legal reporting obligations.

Video Calls:

To enhance call quality, manage call settings, and provide features like screen sharing or recording.

Video Streaming:

To personalize content recommendations, manage streaming quality, and improve service based on your viewing habits.

3. Data Sharing:

We Do Not Sell or Share Your Data:

We do not sell your personal information, and we do not rent, trade, or otherwise disclose it to third parties for their own purposes. Your contacts and the content of your communications are never shared with advertisers, data brokers, analytics networks, political organizations, or third-party app developers, and no third party is permitted to use your data for advertising, ad targeting, profiling, or training its own models.

Service Providers:

A small number of providers handle data strictly on our behalf, solely to keep the service running:
- Push notification delivery, so your device is alerted to new messages and calls.
- Email delivery, for account and service notices.
- SMS delivery and phone number verification.
- Media storage and delivery, for files you choose to upload.
- Cloud hosting, and location lookup where you use location-based features.
Each is contractually bound to use your data only to provide that specific service. They may not sell it, share it, or use it for their own products.

Legal Compliance and Safety:

Beyond those providers, we disclose data only where we are legally compelled to do so — in response to a valid subpoena, warrant, or court order — or where disclosure is necessary to report conduct we are required by law to report, to investigate a violation of our Terms, or to protect against an imminent risk of death or serious physical injury. Apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A.

Business Transfers:

If Gigawrks is ever acquired, merged, or reorganized, your information may transfer as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

4. Secure Data Handling Procedures:

Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
Access Control: Only authorized personnel have access to personal and sensitive data, with strict access controls in place.
Data Minimization: We collect only what is necessary for the services provided, minimizing the risk associated with data breaches.
Regular Security Audits: We conduct regular audits to ensure compliance with our security standards and to identify improvements.

5. Developer’s Data Retention and Deletion Policy:

Retention: We retain your data only for as long as necessary to provide our services or as required by law. For example:
- Communication Data: Retained for 30 days post-interaction unless legally required longer.
- Safety Records: Where we receive a report of trafficking, exploitation, or abuse, we preserve the related account records and content for as long as required by law or by an active investigation, even if you request deletion.
- Streaming Data: Retained to improve service but anonymized after 6 months.

Deletion: You can request the deletion of your personal data at any time through your account settings or by contacting us at support@gigawrks.com. Upon request, we will:
- Delete your data from our active systems.
- Ensure data is removed from backups within a reasonable timeframe, typically 30 days, considering technical constraints.

Post-Deletion: After deletion, some data might remain in our logs or backups for a short period for operational purposes, but this data is anonymized and not linkable to you personally.

6. Permissions and Their Use:

INTERNET: Fundamental for connectivity to our services.
READ_EXTERNAL_STORAGE & WRITE_EXTERNAL_STORAGE: For sharing media in your communications and saving files you choose to keep.
DOWNLOAD_WITHOUT_NOTIFICATION: To download content in the background.
CAMERA: For video calls and capturing images.
RECORD_AUDIO: To enable voice communication.
Not requested: We do not request billing or payment permissions, and the app performs no in-app transactions.
ACCESS_NETWORK_STATE & CHANGE_NETWORK_STATE: To manage network conditions for optimal service.
MODIFY_AUDIO_SETTINGS: To adjust audio settings during calls or streaming.
BLUETOOTH, BLUETOOTH_ADMIN, BLUETOOTH_CONNECT: For using Bluetooth devices for audio.
FOREGROUND_SERVICE, FOREGROUND_SERVICE_CAMERA, FOREGROUND_SERVICE_MICROPHONE, FOREGROUND_SERVICE_MEDIA_PROJECTION, FOREGROUND_SERVICE_DATA_SYNC, FOREGROUND_SERVICE_CONNECTED_DEVICE: For running essential services in the foreground, including camera access, microphone use, media projection, data synchronization, connected device interactions, and other critical operations.
POST_NOTIFICATIONS: To send app notifications to keep you informed.

7. Your Privacy Choices:

Communications: Manage contacts, opt-out of call logs, control video call visibility.
Your Data: Request access to, correction of, or deletion of your personal data at any time.
Video Calls & Streaming: Adjust privacy settings, control data usage.

Policy Updates:

We will notify you of any changes to this policy to keep you informed about our data practices.

Contact Us:

For any questions or to exercise your privacy rights, please contact us at support@gigawrks.com.